One Step Ahead is in the middle of an exciting change! We’re transitioning operations to join the family of Colony Brands, which includes premier companies like Seventh Avenue, Montgomery Ward, Ginny’s, and Swiss Colony.
Opting out of Receiving Catalogs or Promotional Material
If you no longer wish to receive our catalogs or promotional emails, you may call Us at 1-888-557-3851 to make arrangements for those mailings to be discontinued. Also, as a member of the Direct Marketing Association, we comply with its requirements for consumer choice, including its Commitment to Consumer Choice and DMA choice programs, and honor opt-outs from marketing communications through those programs. You can find more information about the DMA and its Commitment to Consumer Choice at: www.the-dma.org; www.dmaccc.org; and www.dmachoice.org. Please understand that it may take a period of several weeks for any requested changes through these procedures to take effect and for such mailings to be discontinued. [For opting out of promotional emails, see also the section "Email Communications below". Note, however, that You may not opt out of receiving transactional emails.]
We reserve the right to disclose your personally identifiable information as required by law and when We believe that disclosure is necessary to protect Our rights and/or to comply with a judicial or administrative proceeding, court or governmental order, or legal process served on Us. We also may share information when We have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to prevent harm to One Step Ahead, Our Family of Companies, the Site, or Our customers. This may include sharing information with other companies, lawyers, courts, or other government entities.
Opting Out of Personal Information Sharing
If you prefer that One Step Ahead does not share certain personal information about you with third party (non-Affiliate) companies for the purpose of them marketing their own services or products to you, you can direct us not to share that information (that is, opt out of the sharing) by calling us at One Step Ahead or writing us at Credit Department, 1112 7th Avenue, Monroe, WI 53566. You must give us enough information so that we can locate your information and take action. To opt out of third party online advertising, see the sub-section on Advertising Companies above.
Accessing, Correcting, and Amending Your Personal Information
One Step Ahead provides you access to your account at OneStepAhead .com. In order to view your account information please click the "Your Account" link at the top of the home page. From this link, you can view and change some of the personal information that We have collected from you (such as mailing address, stored credit cards, wish list and address book). From the account page, you may also change your subscription settings in order to change whether or not you receive promotional emails from One Step Ahead . One Step Ahead also provides you access to certain other personal information that We have collected from you. If you believe that the personal information that We have collected from you, which you cannot access through your account page, is inaccurate and needs to be changed or amended, you can inform us of this by calling us at 1-888-557-3851 or writing us at Credit Dept., 1112 7th Avenue, Monroe, WI 53566.
You may be contacted via email by One Step Ahead regarding your order, your account or certain other matters. Typically, we send two types of email communications. You may receive transactional emails that provide you with information about your order such as order acknowledgements and confirmations, order numbers, access to the status of your order, notification of shipment and other related information, or other notifications concerning our business relationship. Since we need to communicate this information to you, you will not be able to opt out of such transactional emails. In addition to the transactional emails described above, you also may receive certain promotional email communications unless you have opted out of receiving them. All such promotional email communications will provide you with the option to opt out and thereby not receive such promotions and related promotional email communications in the future.
OneStepAhead .com Customer Transaction Security
When you use a credit or debit card or other forms of online payment to make a purchase at OneStepAhead .com, We use Secure Socket Layering (SSL) to encrypt your personal credit information (including your card number). SSL technology is an industry standard for secure online transactions. If you would prefer to use the phone, please call our customer service number at One Step Ahead and one of Our customer service associates will gladly assist you with your order.
Confidentiality and Security of Personal Information
We maintain security practices designed to protect the security, integrity and confidentiality of customer information. We restrict access to your personal information to those employees who need access to that information to provide products or services to you. Our servers are located in the United States, and We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information.
No Liability for Acts of Third Parties
We maintain safeguards to protect the confidentiality of customer personal information. However, transmissions protected by security technology and implemented by human beings cannot be made absolutely secure. Consequently, We shall not be liable for unauthorized disclosure of personal information due to no fault of One Step Ahead , including, but not limited to, errors in transmission and unauthorized acts of the staffs of One Step Ahead or Our Family of Companies and/or Third Parties.
Mergers and Acquisitions
Circumstances may arise where, for business reasons, We decide to sell, buy, merge or otherwise reorganize Our businesses. Such a transaction may involve the transfer and disclosure of personal information to prospective or actual purchasers and/or receipt of such information from sellers. In the event that another party acquires some or all of Our Family of Companies or a division or portion thereof, personal information would be a business asset acquired from Us that could be transferred to the buyer.
One Step Ahead does not knowingly collect any personal information from children under the age of thirteen. If you believe we might have any information from a child under the age of 13, please contact us by telephone at One Step Ahead or email at customerservice@OneStepAhead .com.
If you participate in a discussion forum or post messages to a bulletin board at the Site, such as product reviews, you should be aware that the information disclosed and shared will be broadly available to other people, both inside and outside of One Step Ahead , who have access to OneStepAhead .com. Any participant's expressed opinion in a forum or bulletin board is his or her own and should not be considered as reflecting the opinion of One Step Ahead or Our Family of Companies. One Step Ahead reserves the right to moderate any message or comment posted on the Site and to remove any message or comment that is offensive, profane or otherwise inappropriate in the discretion of One Step Ahead.
Links to Other Sites; Third Party Technology Interfaces; and Applications
© 2013 One Step Ahead