Returns

We guarantee every item we sell! If you would like to return an item for a refund of the purchase price, you may do so at anytime.

For your protection, ship the item and the packing slip via insured parcel post, UPS or Federal Express Ground to the address below. Personalized items may not be returned, unless the item is defective.

Cancellations: only orders that have not yet shipped may be cancelled.

Please send returns to:
       One Step Ahead
       Attn: Customer Returns
       2000 Harrison Suite 100
       Clinton, IA 52732-6676

If your item is damaged, Email us for instructions for returning the item, or contact us at 1-888-557-3851, Monday through Friday, 7:00 a.m. to Midnight (CST).


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For two decades, parents have trusted One Step Ahead to bring them quality, innovative baby products. Unlike other baby companies, we pre-test everything we sell, from state-of-the-art strollers and car seats to medical-grade breast pumps and proven potty training aids. We only bring you the best baby gear and accessories all approved by our real-life Parents Panel.

Whether you're looking for designer crib bedding or top-performing baby slings, carriers, or teething aids, you'll find them here, along with a thoughtful selection of educational baby and toddler toys. When we can't find products that meet our standards, we create our own. See our exclusive baby clothes, diaper bags, baby bath supplies, and unique, personalized baby gifts.

We're more than a source for unique, hard-to-find baby products. We bring you the latest information on baby care, real customer baby product reviews, and more. If you're expecting, be sure to create your personal baby registry. And what fun: visit our baby shower idea center for baby shower games, invitations, favors, themes, and planning tips!

Welcome to the world of One Step Ahead!

Find thoughtfully selected products at One Step Ahead to help you and your baby...every step of the way!
Shop Online or Call 1-888-557-3851