Privacy & Security

Information we gather

Purchases- When you place an order, we collect the items you wish to order, the buyer and the recipient's name, address and telephone number, and the buyer's email address and credit card information.

Online Account- You have the option of establishing a password protected online account in which you may then save addresses, review a history of your online purchases, utilize our gift registry and reminder service, and sign up to receive our periodic email updates.

Product Reviews and Surveys- At any time you may submit a product review. Occasionally, we offer you the opportunity to participate in mini-surveys.

Cookies, Pixel Tags, Log Files and Links- Cookies, pixel tags, log files and links tell us how you use our site, but are not used to collect or store personally identifiable information.

Email Updates- Email updates provide users with the ability to receive information on new products and services, sales and special promotions. We ask for your email address, name, and zip code. You may also answer a few optional, more personal questions (such as whether or not you are expecting or if you are a grandparent) for the purpose of receiving information and promotions that are specifically designed for you. We also work with a reputable third party company, for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics, where we share with our third party company site usage information about visitors to our site who have received targeted emails from us. For this purpose, we and our third party company note some of the pages you visit on our web site through the use of pixel tags (also called clear gifs). For more information about our third party company, please click here

How information is used

By Us- To ensure the security of your credit card information, we employ Secure Sockets Layer (SSL). SSL encrypts your credit card information, so that it cannot be read as it is sent through the Internet and is only used by us to fulfill your order. The balance of the information collected, such as names, addresses, purchasing patterns, web activities via cookies, pixel tags, log files and links, product reviews and survey answers are used, in an aggregate form, to help us understand the needs of our customers and those who visit our web site.

By Others- We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site. For more information, including how to opt out, please go to: http://www.coremetrics.com. Occasionally, we allow other carefully screened companies to mail their catalog to our customers' physical addresses. If you do not wish to be included, please let us know by email at customerservice@onestepahead.com.

Our web site and our email updates may contain links to other sites. Please be aware that we are not responsible for the privacy and security practices of such other sites. We encourage you to read the privacy and security policies of these other sites.

Chelsea & Scott LTD has arranged with Power Reviews, Inc. (d/b/a) ("PR") (http://www.buzzillions.com) to facilitate customer reviews of products sold by Chelsea & Scott LTD. When you submit a product review to PR, you will be subject to PR's terms of use and privacy policies. The reviews you submit may be posted on both PR's site (http://www.buzzillions.com) and our site.

We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

Your children

One Step Ahead/Leaps and Bounds are family-oriented catalogs and this web site is completely child-friendly. To ensure an appropriate on-line environment, we encourage you to carefully supervise your children's use of the Internet.

A final note

We encourage you to review our Privacy and Security Statement periodically as we may update it from time to time. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will then have a choice as to whether or not we use their information in this different manner or whether we may only use the information in accordance with the Privacy and Security Statement under which the information was collected. If you have any questions about our Privacy and Security Statement, please email us at customerservice@onestepahead.com.

Thank you for visiting onestepahead.com and leapsandbounds.com.